17th May 2018
Ocado Logo

Ocado – The Rise of the Online Grocery Fulfilment Business.

Back in 2014, Waitrose withdrew from a 10-year contract with Ocado which sent Ocado shares plummeting.  I said at the time, replying to a Business Forum […]
15th May 2018
High street footfall - people walking along a street of shops

High Street Footfall drops by 3.3% Year on Year

In the latest report from the British Retail Consortium they state that – Year-on-year, High Street footfall in April 2018 decreased by 3.3 per cent, a […]
14th May 2018
Death throes of the High Street - Small Town shopping street

The Death Throes of the High Street.

The Death Throes of the High Street. – Part 1 By Nigel T Packer (First published August 2010) I have never been inclined to be the harbinger […]
3rd December 2016
Day 3 what do you sell online

The website promoters’ Advent Calendar – Day 3 – What do you sell?

Having completed the one customer persona from yesterday’s task build your library of personas and add extra insights and information to them as you find more […]