ecommerce
17th May 2018
Back in 2014, Waitrose withdrew from a 10-year contract with Ocado which sent Ocado shares plummeting. I said at the time, replying to a Business Forum […]
15th May 2018
In the latest report from the British Retail Consortium they state that – Year-on-year, High Street footfall in April 2018 decreased by 3.3 per cent, a […]
14th May 2018
The Death Throes of the High Street. – Part 1 By Nigel T Packer (First published August 2010) I have never been inclined to be the harbinger […]
3rd December 2016
Having completed the one customer persona from yesterday’s task build your library of personas and add extra insights and information to them as you find more […]