Events

If you need a dynamic and engaging presenter for your delegates you’re in the right place. Our goal is to ENGAGE, EDUCATE and ENTERTAIN

Presentations from short, punchy and point-making sessions of 10-15 minutes, to one-hour or more (and of course whole-day seminars or workshops).  Perhaps it’s a conference presentation, keynote speaker or contributor to an expert panel.

We do this all the time, in the last few years we’ve presented at events, conferences and on behalf of professional organisations all over the UK from Falmouth to Norwich, Kent to Glasgow, and Europe including large audiences in Paris, Rome, London, Budapest and Sophia.

At all levels and all types of audience: from visiting lecturer at universities, on behalf of business support organisations, to business networking groups, membership organisations, professional or industry bodies and even not-for-profit and charities.

You can be sure that we really know our stuff.

Internet Business Events

The following is a diary of events that will be delivered or attended by Nigel T Packer in 2016 and 2017.  Join in and meet up with Nigel T Packer for some informal advice and guidance.

FSB Swansea Bay – February New Members Meeting

Date:    Monday 20th February 2017
Time:   7:00pm – 10:00pm
Venue: Blanco’s
Green Park,
Port Talbot
SA12 6NT
Cost: Free to Members and Guests
Speaker: Nigel T Packer

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Are You Being Served?

Good customer service is the ‘essential oil’ that lubricates the customer experience and makes them come back for more.
It starts with the very first contact they have with your business and continues long after the sale has been completed and the customer has used the product or service.

As a business owner, you work hard to build your reputation of good customer service, investing in staff training of customer facing staff. ‘Aiming to exceed customer’s expectations’ is the mantra of your mission statement, but what is your website doing for your reputation?

Your website is the first port of call for a customer. It is your receptionist, your sales person and your ambassador to the outside world. Is your website delivering a good customer experience or is it telling the world that you don’t want their business?

Our speaker for this event is well known in the digital business world across the UK and Europe. He will be shedding light on the things that you can do to make your online customer service excel. How you can make sure that your website delivers the right message to engage your customers.

Register today to make sure you deliver the highest quality digital customer service.

Register Now

About the speaker

After 23 years working in electronics, production and mechanical engineering fields Nigel has spent the last 18 years working in the field of business development and innovation specifically on the internet.

Being at the start of the digital economy, Nigel has adapted and applied the principles of business development to the rapidly changing scene of the internet. With it the creation of new business models that work for clients had been his objective.

As a speaker, he has been in demand across Europe speaking at multiple business conferences in 10 capital cities and across the UK from Glasgow to London to Cardiff and many points in between. He has inspired hundreds of business people to re-evaluate their websites and turn them into business drivers.
A business author his book “Getting a website that works for your business” has helped thousands of small and medium business owners understand the principles of online success.

Today Nigel runs a digital consultancy PelaTis Online Ltd an independent eBusiness consultancy working with retail, manufacturing and service businesses. His insights and understanding of the way the internet works and the direction it is going in makes him the go to consultant for online business success.